Last updated: November 2025
1. Introduction
Welcome to Gold Black Style (“GBS”, “we”, “our”).
By accessing or purchasing through www.goldblackstyle.com, you agree to these Terms & Conditions (“Terms”).
They are designed to offer clarity, transparency and a seamless experience, in harmony with the values that define our brand.
These Terms govern the purchase of:
- experiences and concierge services, and
- Gold Black Style products, including gourmet specialties, artisanal creations and curated objects of Italian excellence.
For complementary details, please refer to our:
- Refund Policy: [insert URL]
- Shipping Policy: [insert URL]
- Cancellation Policy: [insert URL]
- Privacy Policy: [insert URL]
2. Company Information
All services and products sold on this website are provided by:
GB Style S.r.l.
Corso Italia 26, 20122 Milan (MI), Italy
VAT / Tax Code: 07490310963
Email: info@goldblackstyle.com
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PART A — EXPERIENCES & CONCIERGE SERVICES
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3. Nature of Our Services
Gold Black Style curates bespoke experiences and concierge services in collaboration with carefully selected partners.
We coordinate design, planning and communication, while many services are carried out by trusted operators.
Our role is to ensure that every booking reflects the standards of excellence associated with our brand.
4. Bookings & Confirmation
When placing a booking, the customer selects the date, time and number of participants.
Prices are based on partner rates and availability.
Payment is required at checkout via approved methods (credit cards, PayPal, Klarna, Apple Pay, Google Pay).
The automatic email confirmation does not constitute final availability.
Each request is verified by our concierge team with the relevant partner.
If the experience is unavailable, we will propose alternatives or issue a full refund.
5. Cancellations & Modifications
Cancellations follow our Cancellation Policy: [insert URL]
In summary:
- customers may cancel before service delivery, with conditions depending on partner arrangements
- cancellations due to weather, safety or operational factors allow for rescheduling or full refund
- partner cancellations entitle the customer to rescheduling or a full refund
6. Additional Communication
Following a booking, GBS may contact the customer to:
- gather essential information
- confirm meeting points and schedules
- personalise the experience
- ensure compliance with safety requirements
7. Limitations of Liability for Services
While we work exclusively with reputable partners:
- GBS cannot be held liable for delays or issues caused by third-party operators
- GBS is not responsible for force majeure events (weather, travel restrictions, unforeseen closures, etc.)
- the customer agrees to follow all safety instructions provided by partners and staff
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PART B — GOLD BLACK STYLE PRODUCTS
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8. Product Availability
Our products include gourmet items, artisanal goods and curated objects of Italian craftsmanship.
Availability may vary based on:
- seasonal production
- artisanal manufacturing timelines
- international shipping constraints
Prices and product details may be updated without notice.
9. Right of Withdrawal (EU Customers)
Customers within the European Union may withdraw from the purchase of eligible products within 14 days of delivery.
The following items cannot be returned unless defective:
- food products and perishables
- items opened or unsealed by the customer
- personalised or made-to-order creations
- products unsuitable for return for hygiene reasons
Full return conditions are detailed in our Refund Policy: [insert URL]
10. Defective or Damaged Products
If an item arrives damaged or incorrect, the customer must notify us within 48 hours, including photographs and order details.
We will offer:
- a replacement, or
- a full refund, including shipping
11. Returns & Refunds for Products
Return conditions and refund criteria are governed by our Refund Policy: [insert URL]
Returns must meet the following requirements:
- unused
- in original packaging
- complete with labels and accessories
- returned within 14 days when eligible
Return shipping costs are the responsibility of the customer unless the item is defective.
12. Shipping & Delivery
Shipping times, carriers and destination policies are described in full in our Shipping Policy: [insert URL]
International customers are responsible for customs duties, taxes and import fees where applicable.
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PART C — PAYMENT, PRICING & GENERAL TERMS
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13. Accepted Payment Methods
Gold Black Style accepts:
- credit and debit cards
- PayPal
- Klarna
- Apple Pay
- Google Pay
Payments are securely processed through our payment partners.
14. Pricing
Prices are listed in EUR unless otherwise stated and may include or exclude VAT depending on destination.
Prices may change without prior notice.
15. Intellectual Property
All content on this website—including images, descriptions, graphics, editorial material and brand assets—is the exclusive property of GB Style S.r.l. or licensed accordingly.
Any reproduction or use without permission is prohibited.
16. Governing Law & Jurisdiction
These Terms are governed by Italian law.
Unless otherwise required by mandatory consumer protection rules, the exclusive jurisdiction is:
Milan, Italy.
17. Contact
For any questions regarding these Terms:
info@goldblackstyle.com